Influx provides customer service for brands and tech companies on-demand, 24/7, every day of the year (including holidays). To achieve this, our operation includes agents and managers working around the globe.
We’re looking for detail-oriented and thoughtful people to join our growing international team!
Duties
- You’ll be tasked with answering customer questions over the phone and need to be able to think on your feet, communicate clearly and effectively in writing, and empathize with customers.
- Diagnose and solve the customers’ problems via phone, email, chat.
- Communicate effectively via phone, chat, and email with our customers
- Coordinate effectively with peers and your manager
- Contribute to a high-performance and friendly workplace culture
Your commitment
- Fluency in English, spoken and written communication
- Excellent communication skills, both on the phone and in writing
- Personal integrity and conscientiousness
- Strong orientation on task completion, results, and strategic goals
- Team player
- Continuous learner
- Good knowledge of G-suites (Google Docs, Gmail, Google meets, Calendar, and so on)
- Have your own laptop
- Noise-canceling headset
- Spanish or another language is a plus!
Benefits
- The flexibility of working from home without having to go to the office
- An international and diverse work atmosphere
- Extensive opportunities to learn from, and work with high-performing colleagues in a fast-paced environment
If you believe this is a perfect opportunity for your career, please feel welcome to apply!
* Please submit your application in English
Come and visit our website to learn more about us!
https://influx.com
Job Type: Full-time
Salary: R$2,300.00 - R$2,500.00 per month
COVID-19 considerations:
Working from home environment!
Work Location: Remote
