Intake Specialist [Peru]


 

eCustom Solutions is seeking for motivated and detail-oriented individuals to join our team. In this role, you will play a critical role in supporting our team by talking to the customers and by gathering important documents.

***Please note that all the details that you will provide and your resume needs to be in English***

Main Job Tasks, Duties and Responsibilities

  • Calling outbound customers who have indicated an interest in our services.
  • Handling inbound calls and customer inquiries.
  • Follow up with potential customers
  • Provide accurate and concise information about our legal services
  • Organizing and maintaining a secure database
  • Ensuring the accuracy and completeness of the gathered information
  • Collaborating with the legal team to provide support as needed

Education and Experience

  • High school diploma or equivalent
  • Excellent written/spoken English and Spanish
  • Must have sales or legal background
  • Strong empathy and ability to connect with clients on all level
  • Has background in Customer service
  • Strong research skills and attention to detail
  • Excellent organizational skills

Job Type: Full-time

Starting Rate: USD $5/ Hour

Technical Requirements

· Personal Computer running windows 10/11

· Hardwired connection from the computer to the modem (Must be Ethernet, NO WIFI)

· USB headset with microphone (Bluetooth, wireless or 3.5mm will NOT WORK)

· Internet speeds of 25mbps download and 10mbps upload or higher are required

Job Type: Full-time

Salary: From S/.18.28 per hour

Experience:

  • Sales: 1 year (Required)
  • Customer Service: 1 year (Required)

Application Deadline: 28/12/2021
Expected Start Date: 22/05/2023


 

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