Title: Store Manager
Location: Auckland
Job Type: Permanent full-time, 30 hours minimum
We at Matt and George Trade Limited T/A Hell Pizza Birkenhead are looking for a Store Manager to join our team and be willing to work in a fast-paced environment.
Pay Bracket: NZ$27-32 per hour based on experience
Responsibilities:
- Manage the outlet in an effective and efficient manner while maintaining superior customer service and satisfaction
- Provides direction to the team during the acts as a coach and mentor, role modelling the expectations of customer service.
- Coach, educate and motivate the team to maintain a high-quality customer service experience
- Provides leadership within the recognizing and motivating the team to achieve operational excellence
- Coach assistant managers and supervisors through people management activities to assist them with the development and practice of their skills
- Constantly monitor staffing levels and recruit proactively utilizing available tools and systems to ensure sound selection of candidates
- Ensure cleaning and maintenance schedules are followed to maintain the cleanliness of equipment and the outlet in general
- Build sales and maximize profits by effectively interacting, developing, and communicating our company and customer expectations to the entire team
- Perform cost control procedures, prepare financial accounting and reporting, maintain appropriate inventory levels, and efficient labour management.
- Accountable for scheduling all outlet staff and delivery driverstaking into consideration, sales history, trends and daily labour
- Manage food costs to within targeted variance
- Ensure proper cash handling procedures are followed
- Identifies opportunities for sales building through community involvement
- Executes local store marketing initiatives to build brand awareness and loyalty
- Make great Pizza!
Preferred Requirement(Not Mandatory):
- High school or College Diploma
- 1-3 years of management or customer service experience
- Experience in the fast-food service industry is considered an asset
- Superior customer service knowledge, skills and abilities
- An effective communicator coupled with the ability to coach and develop team members
- Strong problem-solving skills coupled with effective decision-making abilities
- Ability to work effectively and efficiently in a fast-paced environment
If you are excited about this career pathway we encourage you to apply for this position. Please submit your resume and cover letter for consideration.
To be considered for this role you must be in NZ, and either be an NZ resident, or a citizen or have the legal right to work in NZ full-time.
If this sounds like you, click APPLY
