Job description
Greetings from joulestowatts business soultion,
We are India's Largest BPO Recruitment Company.
You will be supporting customers of the Top Bank in the US region
You will be answering queries regarding Banking related Queries.
You will be handling inbound customer queries about the customers banking accounts.
This is a 24/7 support
mostly evening and night shifts
Five-day working with rotational off
Excellent
communication skillsAbility to handle irate and sarcastic customers
Solve queries
A team player
Job description:
International Voice Process
Responsibilities:
- In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines.
- Candidate expected interactions are within Candidate team and direct supervisor.
- Candidate will be provided detailed to a moderate level of instruction on daily work tasks and detailed instruction on new assignments and the decisions that you make that would impact Candidate work.
- Candidate will need to be well versed with basic statistics and terms involved in the day-to-day business and use it while discussing with stakeholders.
- Candidate will be required to help in the overall team's workload by managing Candidate deliverables and help the team when required.
- Candidate will be an individual contributor as a part of a team, with a predetermined focused scope of work.
Qualification:Graduates/Undergraduates Fresher/Experience
PF ACCOUNT IS MANDATORY IF NOT FORM 16 OR 26
CONTACT HR : 9606973198
Skills Required:Excellent
communication skillsAbility to handle irate and sarcastic customers
Solve queries
A team player
c
Job Type: Temporary
Contract length: 12 months
Salary: Up to ₹40,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Schedule:
- Evening shift
- Monday to Friday
- Night shift
- Rotational shift
Speak with the employer
+91 9606973198
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