Job Summary:
Reporting to the Manager, Safety, this position supports the continuous improvement of safety at Porter Airlines by performing functions related to the Safety Management System and company audit program.
Duties & Responsibilities:
- Conducts thorough investigation of reported safety hazards, incidents, and accidents; define contributing and root causes of reported audit findings and/or safety issues using root cause analysis tools
- Conducts System Quality Assurance audits to evaluate the overall effectiveness of safety-crtical functions within the operation
- Audits the effectiveness of corrective action taken to remedy safety incidents and hazards
- Teaches root cause analysis to Porter SMS investigators
- Adheres to all processes and procedures outlined in Porter's SMS Manual and Audit Manual
- Maintains the confidentiality of organizational safety reporting systems and information acquired in the course of audit duties
- Participates in periodic departmental safety meetings
- Actively participate in Porter’s Safety Management System (SMS) including, reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy
- Any other duties as assigned
- Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.
- Teamwork: Working collaboratively with others to achieve organizational goals.
- Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).
- Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.
- Results Focus: Focusing efforts on achieving high quality results consistent with the organization’s standards.
- Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.
- University degree and/or acceptable combination of education, training and/or related work experience
- Previous experience of working in the safety management system of a commercial airline
- Familiarity with commercial flight operations and/or aircraft maintenance operations – aircraft maintenance or pilot experience preferred
- Strong knowledge of safety management system requirements
- Knowledge and demonstrated experience of investigation and root cause analysis tools
- Knowledge and demonstrated experience of auditing principles, procedures and methods
- Excellent time management, written and verbal communication skills; keen attention to detail
- Impartiality, integrity, tenacity, diplomacy and self-reliance are key attributes
- Proficiency with Microsoft Office Suite and internet applications
- Ability to secure and maintain restricted airport security clearance
- Must maintain a valid passport and be able to travel when required
- Mandatory COVID-19 Vaccination
Since 2006, Porter Airlines has been elevating the experience of economy air travel for every passenger, providing genuine hospitality with style, care and charm. Porter’s fleet of Embraer E195-E2 and De Havilland Dash 8-400 aircraft serves a North American network from Eastern Canada. Headquartered in Toronto, Porter is an Official 4 Star Airline® in the World Airline Star Rating®. Visit www.flyporter.com or follow @porterairlines on Instagram, Facebook and Twitter.
