Customer service representative (SE) [Sweden]


 

  • Lidköping (SE)
  • fulltime site.employment_type_full_time
  • secondary vocational education

Van den Bosch is an international logistics provider specializing in bulk transport and operating from 13 locations with over 750 colleagues. To expand our team in Sweden, we are currently looking for a new colleague who will join the team as a Customer Service Representative. In this position you will process the customer (order) requests and be the first point of contact for your own customer base. The job is based in Lidköping, Sweden.

As a customer service representative, you are the first point of contact for your own customer base. You will process the customer (order) requests and actively liaise with the planning and the customers, to ensure that the operational performance runs as smoothly as possible. Careful administrative recording will also be part of the job, as well as preparing the invoices. You know better than anyone how to communicate with various customers and build up a valuable relationship. The customers will be located in and around Scandinavia.

Besides this position, it will be expected from you that you’re able to take over for your colleague (planner) in their absence. In this case your job will also be to match the available capacity of drivers with our available capacity of trucks, with the use of an advanced planning system, Quintiq and on-board computer Trimble. Other responsibilities in this job are assisting with planning the maintenance of our local fleet. A proactive attitude and clear communication are essential in this job.

Your profile
  • Customer-oriented experience is required, preferably in transport
  • Excellent command of the Swedish and English language
  • Proactive and good communication skills
  • You are available full time
  • Our core values Passion, Expertise, Ambition and Innovation are right up your street
Our offer
  • A versatile job in an ambitious and innovative organization
  • Working in a small and professional team at an international family owned business
  • Developing yourself in a challenging position
  • The possibility to grow into your role and make it your own
  • Various international contacts, so plenty of opportunities to develop your language skills

This is Van den Bosch

  • Dynamic, young and international teams
  • Plenty of room for development and growth
  • Leading the way together through innovation and digitisation
  • Work and private life always in balance
  • Named ‘World-class workplace’ in 2023

About us

Are you the customer service representative (se) we are looking for?

Get in touch with our hr project manager Jennifer van Benthem and share your motivation and cv.


 

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