The purpose of this P27 role is to deliver exceptional customer shopping experience through stock replenishment, merchandising, housekeeping and efficient processing of transactions at till points. If you are self-motivated, passionate about performance and have the high energy level required for this fast-paced, exciting and dynamic retail environment, consider this to be an opportunity to invest and grow your career.
Knowledge and skills: • Excellent customer service skills • Communication skills – fluent in English (any other language would be beneficial • Tenacious • High energy levels • Highly motivated and target driven Experience: • Previous retail experience would be advantageous
1. Provide excellent customer service to give customer a great shopping experience - Assist shoppers to find the goods and products that they are looking for - Attend to customer queries / complaints 2. Cashier duties - Process cash and card payments - Process Lay Bys - Process customer refunds - Reporting discrepancies and problems to the supervisor - Till balancing 3. Merchandising - Ensure that stock is correctly priced and displayed - Ensure product availability of the sales floor - Housekeeping - Keeping up to date with promotions 4. Risk - Ensure that products are tagged in line with the company policy - Participating in stock takes - Be on the lookout for shoplifters and fraudulent activities and report any suspicious behaviour to Management 5. Consistently live the Ackermans values & policies and procedures in all aspects of your work.
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