Job Advert
Retail Assistant
Location: Dudley
Pay rate: £10.47 per hour
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Contracts available:
Permanent (37.5 hours per week (peak) & 31.25 hours per week (off-peak))
& Casual (Flexible hours)
Are you looking for a new role? Or maybe you’re looking to switch careers and join one of the most exciting museums in the Midlands! If so, then we may have the role for you.
The Black Country Living Museum is seeking customer-focused Food and Drinks Assistants to join the Retail Team. This is an exciting opportunity to join the Museum's front line, where you’ll be helping customers transcend into the past by creating a seamless customer service experience.
What will you be doing?
- Providing informed, inclusive, and positive customer service.
- Respectfully, supporting visitors with queries on our range of stock and general gift shop enquires.
- Operating tills, taking cash/card payments, and handling payment queries in line with Museum standards.
- Monitoring and replenishing stock as required.
- Preparing the museum for our exciting events.
- Maintaining the highest standard of hygiene and health & safety.
What are we looking for?
- Respectful and confident people skills.
- Enthusiasm and or experience in offering high-level customer service.
- Flexible approach to work and hours of work.
- Confident IT Skills and or experience working with EPOS systems.
Who are we?
We are an award-winning open-air museum. Throughout our 44-year history, our aim has always been clear: Inspiring your discovery of the Black Country. We ensure that the revolutionary story of the Black Country’s industrial landscape – the first ever of its kind in the UK – is celebrated by generations. We are currently embarking upon our largest development ever, with a multi-million-pound investment bringing our story into the 1940s, 1950s, and 1960s.
What can you expect?
- Unique Working environment: The Museum hosts seasonal, themed, and high-profile events, as well as being regularly used for TV and Film locations.
- Opportunity to learn new skills.
- Competitive rewards & benefits.
- Supportive & inclusive work culture.
What are you waiting for? Begin your Black Country Journey now and apply using your most up-to-date CV.
BCLM is an equal opportunities employer committed to fostering an inclusive and diverse environment that celebrates the richness of the human experience. We are dedicated to eliminating bias and discrimination at every stage and encourage applicants to get in touch should they require reasonable adjustments during the interview process. We welcome applications from underrepresented groups and believe in providing equal opportunities for all qualified candidates.
Closing date: 28/07/2023
Interviews are expected to take place on 3rd August 2023.
As we say in the Black Country, tara-a-bit!
