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Hello
Greeting from the Brillanz Software Solution LLP!!!
We are hiring for the position of Customer Service Associate (International Voice Process)
Designation - Customer Service Associate
Salary - 25000 - 40000
Location- Pune
Job time - Full time
Shift Timing - Night shift (Flexible)
Education Criteria - 12th Pass and Graduation
Communication Level - Intermediate Level (English)
* Required Candidate Profile:*
Experience - 1+
Strong communication skills
* Fresher - Graduate
Education - more than 70% in SSC
* What you will do: *
Responsibilities -
Maintains customer relationship by responding to inquiries; documenting actions.
Prepares for customer inquiries by studying products, services, and customer service processes.
Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customers understanding of information and answer.
Records customer inquiries by documenting inquiry and response in customers accounts.
Improves quality service by recommending improved processes; identifying new product and service applications.
Updates job knowledge by participating in educational opportunities.
Accomplishes customer service and organization mission by completing related results as needed.
Handling US Clients
Handling foreign (US) Clients
* Perks and benefits *
Incentives and growth opportunities
Regards,
Brillanz Software Solutions
(https://www.brillanz.in/)
contact us:- snehal.nimbalkar@brillanz.in
Google Docs
Urgent Hiring for Role of "Customer Service Associate" (Freshers/ Experience)
Contact Details-snehal.nimbalkar@brillanz.in
Contact number-9168690555
Job Types: Full-time, Permanent, Fresher
Salary: ₹19,000.00 - ₹45,000.00 per month
Schedule:
- Day shift
- Monday to Friday
- Night shift
- Rotational shift
- UK shift
- US shift
Supplemental pay types:
- Overtime pay
- Performance bonus
- Shift allowance
- Yearly bonus
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Language:
- English (Preferred)
Ability to Commute:
- Pune, Maharashtra (Preferred)
Ability to Relocate:
- Pune, Maharashtra: Relocate before starting work (Preferred)
Speak with the employer
+91 9168690555
