user support technician [Canada]


 

$ads={1}

  • Education: Bachelor's degree
  • Experience: 1 year to less than 2 years
  • Tasks

  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Perform Web-server backup and recovery operations
  • Health benefits

  • Dental plan
  • Health care plan
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week

$ads={2}


 

.

Post a Comment

Previous Post Next Post

Sponsored Ads

نموذج الاتصال