Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it. Now operating in Hong Kong, Taiwan, Thailand, Singapore, the Philippines, Vietnam, Indonesia, Malaysia, Indonesia, India. Our aspirations don't stop there as our model has the ability to transform how goods moved in any city worldwide.
Currently, we are looking for an Contractor, Account Management to join our fast-growing team. You must be someone with an aptitude for numbers and have a strong sense of accuracy. If you're highly motivated and ready for challenges, apply now!
Responsibilities:
- Manage customer information and build relationships after they successfully onboard;
- Collaborate with Marketing department on regular and seasonal campaigns;
- Coordinate with Customer Service to handle complaints within a defined SOP;
- Coordinate with Accounting department to control customers payment process;
- Coordinate with other departments to ensure the business operations run smoothly;
- Track and analyze customer data to classify potential customers;
- Maintain polite and professional communication with customers via phone and e-mail;
- Handle office tasks and generate weekly reports;
- Work address: Tan Binh Ward, HCMC
- Working hours: Monday - Friday (9am - 6pm)
Requirements:
- College/ University diploma preferred, but open to undergraduates with positive attitudes and aspirations
- Guaranteed to work full time for at least 6 months
- Have a smartphone, personal laptop and transportation
- Previous Telesales/ Business Development experience in FMCG, Logistics, Maritime, Electronics, and Tech Startups is preferred
- Good MS Office skills, especially Excel is ideal
- Extrovert, sociable, responsible, organized
This Notice will inform you how we will use your personal data, explain your privacy rights and the protection you have by the law when you apply to join us. Please take time to read and understand this Notice. Candidate Privacy Notice: https://www.lalamove.com/en-hk/candidate-privacy-notice
Dành cho các ứng viên – Lalamove tôn trọng đến sự riêng tư và cam kết sẽ bảo mật thông tin cá nhân của bạn. Bản thông báo này sẽ thông tin đến bạn cách thức mà chúng tôi sẽ sử dụng thông tin cá nhân của bạn, giải thích về quyền riêng tư của bạn và sự bảo trợ từ pháp luật khi bạn ứng tuyển cho chúng tôi. Vui lòng dành thời gian để đọc và hiểu rõ Bản thông báo này. Thông báo về Bảo mật ứng viên: https://www.lalamove.com/vi-vn/candidate-privacy-notice
