At NICE, we don’t limit our challenges. We challenge our limits. Constantly. We’re relentless. We’re ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.
Program Manager
NICE is looking for an experienced, creative and highly motivated program manager, who has vast experience in SaaS-based products, strong organization skills, to join the CXone Cross suite R&D team. The role requires working closely with global teams across the entire organization.
What you’ll be doing:
- Planning and leading the release project, including fostering and overseeing work plans and schedules, controlling deliverables, synchronizing project stakeholders, ensuring cross products synchronization.
- Build clear and inclusive communication cadences to drive progress and decision making
- Be the one individual who can address all delivery and program related topics
- Prioritize effectively, optimizing an endless array of possibilities into the ones that will deliver the greatest results to the business
What you’ll need:
- Bachelor degree
- At least 5 years of relevant project/program management experience with a proven track record of driving change.
- A self-starter with bias to action, who is able to move projects forward and lead a cross-functional team towards product solutions
- Excellent problem-solving, organizational and analytical skills.
- Exceptional communication and organizational skills and ability to interact with diverse groups of technical and non-technical stakeholders, from individual contributors to executives
- Experience managing complex projects with limited resources and competing priorities.
- Experience with iterative or Agile methodologies and techniques
- A team player with a "can-do" attitude, passionate about delivering quality products that meet customer expectations
- Excellent verbal and written English communication and presentation skills
About NICE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.