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PRIMARY FUNCTION:
Coordinates and performs clerical functions for the Department of Nuclear Medicine at both Christiana and Wilmington hospitals. Also occasionally provides coverage for Non-invasive. Responsible for greeting and registering patients, obtain billing information, answer telephones, and route calls.
PRINCIPLE DUTIES AND RESPONSIBILITIES:
- Answers telephones, takes messages, and routes calls.
- Schedules all inpatient and outpatient diagnostic and therapeutic procedures for Nuclear Medicine.
- Greets and properly registers patients.
- Obtains billing information from patients.
- Escorts or directs patients to designated areas for tests.
- Relays test results by phone and/or fax.
- Creates patient files in Powerchart and/or Radnet.
- Create charts for patients to organize paperwork for the healthcare team.
- Orders and maintains department supplies from Office Depot.
- Files patient paperwork from the previous day and disposes of the previous month patient paperwork in file cabinet.
- Performs assigned work safely, adhering to established departmental safety rules and practices. Reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients, and visitors.
EDUCATION AND EXPERIENCE REQUIREMENTS:
- High school graduate or its equivalent.
- Two years clerical experience.
- An equivalent combination of education and experience may be substituted.
KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS:
- Ability to type accurately 40 wpm.
- Ability to enter and retrieve information from computer terminal.
- Knowledge of medical terminology.
- Knowledge of CPT codes for billing purposes.
- Ability to communicate orally.
- Ability to be efficient, able to organize, and prioritize work assignments.
- Exercises judgment, tact, and diplomacy.
SPECIAL REQUIREMENTS:
None.
EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.
